Payments can fail for various reasons such as incorrect card details, insufficient balance, or a declined transaction by the bank. Please ensure your card details are correct and contact your bank if the issue persists.
Refunds can be requested by contacting our support team within the refund eligibility period. Please include your order ID and the reason for the refund in your request.
To redeem a coupon, enter the coupon code during checkout in the “Apply Coupon” field. The discount will be applied to your total price if the coupon is valid.
If your purchased courses are not showing in your account, please verify that you are logged in with the correct email address used during purchase. Contact support if the problem persists.
To change your account name, go to the account settings page, edit your name, and save the changes. If you encounter issues, contact support for assistance.
